Wick Street Vinyl
FAQ & Policies
Everything you need to know about turnaround, printing days, cancellations, and how we work. Still stuck? Contact us.
48-hour turnaround
DTF & UV DTF transfers ship within 48 hours (business days). Some finish sooner (not guaranteed), and we'll always text or email you when your order is ready for pickup.
We print Mon–Fri
We print Monday through Friday only. Due to reduced weekend hours there is no weekend printing — weekend orders start the next business day.
20% cancellation fee
Need to cancel? A 20% cancellation fee applies to cancellations within the 48-hour production window. Once an order has gone to print, it can no longer be cancelled.
Frequently asked questions
What is a DTF gang sheet?
A gang sheet is a single sheet packed with as many of your DTF transfer designs as will fit, priced by size. Use our builder to upload and arrange your art, pick a size, and we print it. Build your own →
How long is your turnaround time?
DTF and UV DTF orders have a 48-hour turnaround on business days. We print Monday–Friday, so an order placed Friday or over the weekend begins production the following business day. Some orders finish sooner, but that's not guaranteed — you'll always get a text or email when your order is ready for pickup.
Do you print on weekends?
No. Because of reduced weekend hours we only print Monday through Friday. There is no weekend printing.
Can I cancel or change my order?
Cancellations within the 48-hour production window are subject to a 20% cancellation fee. Once your order has gone to print, it can no longer be cancelled or changed, since custom transfers can't be resold.
What's the difference between DTF and UV DTF?
DTF transfers are heat-pressed onto fabric and apparel. UV DTF transfers are adhesive and made for hard surfaces like cups, tumblers, and bottles — they are not for shirts.
How do I apply my transfers? What are the press settings?
Time, temperature, and pressure vary by material. See our Press Settings guide for the recommended settings for each product.
Do you offer local pickup?
Yes — we're in Taylor, MI. Local pickup is available Monday–Saturday. Choose local pickup at checkout and we'll let you know when your order is ready. Find us →
What is your return / refund policy?
Custom and printed items — DTF, UV DTF, and gang sheets — are made to order and are non-refundable. If there's a print defect or a mistake on our end, contact us right away and we'll make it right. See our full Refund Policy.
How does shipping work?
We ship orders after the 48-hour production window. For rates and details see our Shipping Policy, or track an existing order on our Track Order page.
Do you have a rewards program?
We do! Earn perks as you shop and climb the tiers. Check your status on the My Rewards page.